Get the Answers You Need Quickly and Clearly

At GetMyFollow, we care about being open and making sure you’re happy with our service. You might have questions about how our services work, how payments go through, or what happens after you place an order. That’s why we put together this list of Frequently Asked Questions to give you quick, clear, and accurate answers in one place.

No matter if you’re new or have used us for a while, this page will guide you through what you need to know about our company, services, payments, refunds, and support.

GetMyFollow is a trusted social media growth and digital engagement platform that helps individuals, influencers, and businesses increase their online presence. We provide safe and effective services to boost followers, likes, views, and engagement across major platforms like Instagram, TikTok, YouTube, Facebook, and more.

Yes, 100% safe. We follow platform-friendly marketing practices and never ask for your passwords or personal login details. All promotions are delivered organically or through legitimate marketing networks that comply with platform terms and privacy standards.

No. GetMyFollow never asks for your account password or any sensitive login information. We only need your profile link or username to deliver the service. Your account security is always our top priority.

Placing an order is simple!

  1. Visit our website getmyfollow.com.
  2. Choose your preferred service (followers, likes, views, etc.).
  3. Enter your social media username or link.
  4. Select the desired package and make the payment.
  5. Once confirmed, your order starts processing automatically.

Delivery time depends on the type and size of your order. Most small packages start within a few minutes and are completed within 12–48 hours. Larger orders or platform-specific promotions may take a bit longer. You can always check your order status through our support team.

We accept a variety of payment options for your convenience, including:

  • Credit/Debit Cards (Visa, MasterCard)
  • PayPal
  • Local Mobile Payments like Bkash, Nagad (for Bangladeshi customers)
  • Cryptocurrency (selected options) All payments are securely processed through trusted gateways.

If your order hasn’t started within the expected time frame, please check your order details (especially the username or profile link). If everything looks correct, contact our support team at info@getmyfollow.com, and we’ll resolve it quickly.

Orders can only be canceled if processing hasn’t started yet. Once your order is “In Progress,” it cannot be canceled or refunded because our systems begin automatic fulfillment immediately. For more details, please review our Refund Policy.

While we strive for the highest retention rates, follower drops can sometimes occur due to platform updates or user activity. In such cases, please contact our support team. Depending on your package, we may offer a refill or partial compensation.

Refunds are available under specific conditions such as non-delivery, duplicate payments, or technical errors. Please visit our detailed Refund Policy page for full terms.

Yes. Our methods comply with ethical digital marketing practices. We promote your content using real engagement tools, organic promotions, and platform-compliant advertising networks.

No. Our services are safe and structured to avoid any violation of platform rules. We never use spam, fake logins, or black-hat techniques. However, always make sure your social media account follows each platform’s community guidelines.

Yes, absolutely. Our dedicated support team is available Monday to Saturday, 10 AM – 6 PM (GMT +6). You can reach us anytime at support@getmyfollow.com or through our website’s contact form.

Yes! We have special partnership programs for influencers, agencies, and resellers who want to grow their clients’ social media presence. To learn more, contact us directly — we’ll provide a custom offer.

If you entered incorrect information and your order has not yet started, contact us immediately. Unfortunately, once an order begins processing, we cannot modify or refund it.

Yes, we frequently run special offers and loyalty discounts for returning customers. Follow our social media pages or subscribe to our newsletter to stay updated on the latest promotions.

Yes, you can track your order status by contacting our support team with your order ID. We’ll update you on your delivery progress and expected completion time.

We use a mix of real and high-quality promotional methods depending on the package you choose. Our goal is to deliver engagement that looks authentic, natural, and sustainable over time.

Yes, GetMyFollow serves clients worldwide. However, certain payment methods or promotions may vary depending on your region.

You can contact us anytime via:

  • 📧 Email: support@getmyfollow.com
  • 📞 Phone: +880 1739 31 35 80
  • 🏢 Address: 5th Floor, G.M.F Tower, Waves-1, Dargah Gate, Sylhet 3100, Bangladesh

We’re always happy to assist you with orders, payments, or any general queries.