We want you to order with confidence. This Refund Policy explains when refunds and refills apply to orders placed on GetmyFollow.

1. Undelivered or failed orders

If an order is not delivered, or fails for a reason on our side, you are entitled to a full refund to your wallet or a re-delivery. Contact support with your order ID.

2. Partial delivery

If an order is only partially delivered and cannot be completed, we refund the undelivered portion to your wallet.

3. Refill guarantee

Many services include a refill guarantee (commonly 30 days). If eligible engagement drops within the guarantee window, request a refill from your dashboard at no extra cost.

4. When refunds do not apply

Orders placed with an incorrect, private, or non-existent link.
Drops that occur after the guarantee window ends.
Changes you make to your account (for example going private, deleting a post, or changing your username) during delivery.
Action taken by a third-party platform outside our control.

5. Wallet balance

Refunds are normally credited to your GetmyFollow wallet so you can re-order quickly. Where required by law or the original payment method, refunds to source can be arranged.

6. How to request

Email info@getmyfollow.com or use our contact page with your order ID and a short description. Our 24/7 team will help resolve it.